With new evidence suggesting that
Facebook users are more likely to self-censor post Snowden, Webwindows has seen
more clearly than ever the need to tread carefully online.
Facebook’s Strength is it Achilles Heal
Through crafting effective web
marketing strategies for companies across the UK for over ten years, Webwindows
has seen the damage sites like Facebook can inflict on online marketing
campaigns.
Their main strength is their
Achilles heel. Sites like Facebook – which has over half a billion users –
provide you with access to huge swathes of your target audience. Yet one ill
thought out post can damage your reputation with that audience, and sink your
entire ad campaign.
America is Self-Censoring itself on Facebook
It seems that individual Facebook
users are coming to recognise the double-edged nature of the social media site
as well. Specifically, the Guardian reported last week that in light of the
Snowden affair, users in America are self-censoring
discussions about state surveillance on Facebook.
Specifically, a new poll from Pew
Research Centre, found that 86% of adults in the US were either ‘very’ or
‘somewhat’ willing to discuss the issue offline, yet only 43% were willing to
do so on Facebook. Meanwhile only 41% of respondents were willing to do the
same on Twitter, which many see as a more public forum than Facebook.
How likely is the Typical Facebook or Twitter User to Discuss Snowden?
The report shed further light on
the issue, saying that: “The typical Facebook user – someone who logs onto the
site a few times per day – is half as likely to be willing to have a discussion
about the Snowden-NSA issues at a physical public meeting as a non-Facebook
user.
Similarly, the typical Twitter
user – someone who uses the site a few times per day – is 0.24 times less
likely to be willing to share their opinions in the workplace as an internet
user who does not use Twitter.”
You Need to Self-Censor on Sites like Facebook and Twitter
This may not directly apply to
online marketing – who’s ever going to think that discussing Edward Snowden
would help their ad campaign - but it does remind Webwindows of the need to
self-censor online. You never know who is going to see a Facebook post, which
is why you need to self-censor, so that one ill thought out post doesn’t offend
the wrong person, go viral and sink your entire ad campaign.
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